Poor Service

<p>Hi</p> <p>I have been dealing with Finrite for the past 3 weeks now and I have to say after multiple calls and emails and wanting to speak to a manager, this is by far the worst Insurance I have ever dealt with. Unprofessional and poor service.</p> <p> </p> <p>I get a call today that my phone is ready and that I have to pay an excess amount of R475.00. I asked the lady that I spoke to why no one confirmed this amount with me before fixing the phone. She advised she not sure, Finrite usually did it but it's a learning step for them.</p> <p>It's ridiculous that we have to just understand and still have to adhere. I have asked countless times to speak to a manager at Finrite and I get told the manager is busy. I have put read receipts on my emails and it gets read but no response whatsover. I want to cancel this Insurance as soon as possible.</p> <p> </p> <p>Finrite is clearly not interested and extremely unprofessional too.</p> <p> </p>