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Siphamandla N
1 reviews | Active since Apr 2018
25 Aug 2020, 13:14
Poor Service
I booked in my Huawei P Smart 2019 for repairs, the device is insured and I've asked to pay R1600.00 as an excess fee for the claim. this amount is ridiculously high considering that I paid R500 last year for a software issue. Now the problem is hardware related and this is my second claim. I've sent an email to *** and *** a week ago. No one is responding when I am asking why the amount is this high.
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Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
25 Aug 2020, 14:59Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
We will be providing you with feedback shortly.
Finrite Administrators (no longer in business)'s reply25 Aug 2020, 14:59
Official
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
We will be providing you with feedback shortly.
SN
Siphamandla N's updateReviewer Update
25 Aug 2020, 15:00Thank you.
SN
Siphamandla N's update25 Aug 2020, 15:00
Reviewer Update
Thank you.