BJ
Brian J
1 reviews | Active since Oct 2016
13 Jun 2019, 09:51
POOR SERVICE
I have phone in last week 05 June 2019 and the consultant inform me the phone is send to repairs and my phone will take 3 – 5 working days to be repaired. On the 07 September 2019 I follow up the consultant say that they don’t didn’t receive the document. So the store re-send it. My phone supposed to be done on the June 2019 but because of your negligence of losing the document I must suffer. If I didn’t phone I still would not know by today.
I just received lies from your consultants.
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Finrite Administrators (no longer in business)'s replyOfficial
13 Jun 2019, 15:41 Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply13 Jun 2019, 15:41
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team