zN
zanele N

1 reviews | Active since Apr 2013

30 Jul 2015, 18:36

poor service

I lodged a claim with the company and understood that due to my simple mistake the claim had to be escalated but its been two weeks and still no feedback, called in today and call was answered by Jessica and seems every time she transferred call the relevant dept they would hang up. this is unacceptable !!!!

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply31 Jul 2015, 08:25
Official
Hello zeezee20,

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite