SM
Sechaba M
1 reviews | Active since Feb 2020
05 Feb 2020, 10:47
POOR customer service by Finrite Administrators
The Finrite CEO needs to do something about the poor customer service the call centre provides. I waited a total of 45 minutes on the line before anybody answered the phone this is not acceptable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! If they dont have enough staff then this needs to be a toll free line! i would urge people not insure their cellphone devices with them.
Helpful (0)
Replies (1)0
Replies (1)
Finrite Administrators (no longer in business)'s replyOfficial
05 Feb 2020, 11:15Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply05 Feb 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team