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<p>i insured my phone with C-SURANCE which is administered by finrite and when i lost it i called the call center to claim the call center agents were rude and they gave me a run around everytime i call and i was told to pay excess and send the proof of payment they will place an order for my phone because it is available and they have it in stock, and i was even told the name of the phone i was going to get by Dineo Tiro .After paying the excess they told me that they cannot order my phone and i have to wait. the consultant was extreamly rude i still dont have a phone even after i waited 3 hours on a call for assistance. </p>