RM
Rivoni M

1 reviews | Active since Feb 2020

26 Feb 2020, 14:23

Phone delivery

Their process is extremely slow.

I've made my excess payment and submitted my documents and they haven't gotten back to me. I tried calling the call center and have been holding for 30min.

I just simply want my phone delivered so that I can carry on with my life.

0
Replies (2)
RM
Rivoni M's update27 Feb 2020, 14:12
Reviewer Update
Sue Liebenberg has been copied in my mails and hasn't helped as well.

I struggle to understand how this is a common complaint and they haven't resolved it.
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply04 Mar 2020, 12:24
Official
 
Dear Customer, 

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query. 
Regards, 
Finrite Customer Experience Team