PHONE CLAIM

Good day Hello Peter team. My name is Andiswa Mkefa. I'm writing this regarding a bad service from Finrite insurance company. I logged a phone claim on the 17th of September 2020 and I submitted all the necessary documents. I've been trying to get hold of them, they don't pick up calls and if they do pick up, they drop the phone immediately. I went to the telkom store and told them everything, since they are the ones that gave me this Finrite insurance for my phone, but they didn't help me. They said there's nothing they can do, I must keep on calling them. I already spent more than R200 for calling them without any luck. Until today I don't know what's the way forward on my claim. My cellphone number is ‪***‬.

Kind regards A. Mkefa