SI
Shamila I

1 reviews | Active since Jan 2017

02 Feb 2017, 09:39

PEOPLE, DONT BE FOOLED BY THE FINRITE REPONSES - THEY ARE FOBBING US OFF

<p>I complained about Finrite Telkom and received a reply from Noleen as well as Diketso from<br />Telkom Social Media Team. All they said was the complaint has been registered and it has been handed to the correct team. To date, NOTHING has happened. They are trying to fool us by replying on this site but they do ABSOLUTELY NOTHING ABOUT YOUR COMPLAINT. I have been paying for the last 7 months for my contract + insurance but the ph is still with FINRITE REPAIRS. Isnt this theft? Please someone, tell me, can I make a ******** or civil case against this company? Indirectly they are *****ing from me</p>

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Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply02 Feb 2017, 15:56
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

SI
Shamila I's update02 Feb 2017, 18:32
Reviewer Update

I have already sent an email to complaints. They havent even acknowledged my email. I am paying for a contract that is useless!!! I am getting SO sick of this. YOU pay R600 pm for NOTHNG!!! And when am I getting my money that I pd for the repair back? Dont even bother to reply cos I have already contacted the ombudsman and has received feedback today. Ombudsman is also looking into this and I WANT compensation for the poor/non service and the fact that I have been paying for 7 months for nothing. Your company is SO WEAK, you couldnt even issue me with a courtesy phone.. Your repair team hasnt even bothered to send me a new quote. All I keep hearing from finrite is- we are looking into it - STOP LOOKING AND DO SOMETHING.