PENDING INSURANCE CLAIM
Theee worst service i have ever experienced, Telkom and finrite alike. I have been calling everyday to get feedback on my insurance claim, this is nonsence. After sending all relevant documentation on the 14/07/2020 i was told to await the excess fee sms. On the 20/07/2020 i was then advised the matter has been escalated with telkom it will take 3 to 5 business days. Its been 10 days now still no feedback i call everyday to be told the same thing that telkom has not given feedback, this is after holding on the line for 20 minutes, this is ridiculous , I WANT FEEDBACK ON MY CLAIM, I AM NEVER USING THIS ******* NETWORK AGAIN
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Finrite Administrators (no longer in business)'s replyOfficial
18 Sept 2020, 10:00Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply18 Sept 2020, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team