GA
Glen A

1 reviews | Active since Feb 2016

12 Jul 2019, 14:02

Pending claim for 7 months

The worst service ever, the consultants are rude as well. I submitted a claim 7 months ago and still no feedback or cell phone. I am now being told that there is no trace of my policy but I have been paying the monthly insurance for 3 years!! How ridiculous is that. Nobody is able to assist me now. Finrite please get your act together!!!

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply13 Jul 2019, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team 
GA
Glen A's update03 Oct 2019, 15:28
Reviewer Update
Good Afternoon

The last communication I have had with Finrite was August 7th and I am still waiting to hear regarding the replacement of my phone. I have paid for the phone and paid insurance but I do not have a phone. This is unacceptable.