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Olivia S
1 reviews | Active since Feb 2020
29 Feb 2020, 08:33
Pathetic service! Still no new phone
This is the most pathetic service provider I've ever dealt with in my ageing years, I submitted the claim in December and made the access fee payment on 27 Jan and these guys are still giving me a run around about my phone, After I spoke to Thumela a week ago changing the whole story of the agent before her telling me I still had to wait another 48 working hours. I've been trying to get hold of them this week all the agents I speak too put me on hold and then disconnects the line. I am so frustrated! Finrite replace my phone!!! TC028426
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Replies (3)0
Replies (3)
Finrite Administrators (no longer in business)'s replyOfficial
03 Mar 2020, 14:31Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply03 Mar 2020, 14:31
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
OS
Olivia S's updateReviewer Update
04 Mar 2020, 13:54No one has contacted me, for how long must I wait?
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Olivia S's update04 Mar 2020, 13:54
Reviewer Update
No one has contacted me, for how long must I wait?
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Olivia S's updateReviewer Update
31 Aug 2021, 02:03Still no one got back to me after 2 years of trying to get a phone that I've been paying for and after you guys asked for R1500 access fee!!! What the he'll????
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Olivia S's update31 Aug 2021, 02:03
Reviewer Update
Still no one got back to me after 2 years of trying to get a phone that I've been paying for and after you guys asked for R1500 access fee!!! What the he'll????