Pathetic Service by Telkom's Finrite Company

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: berlinah B

I insured my cell phone in the Telkom store with Finrite and my phone was received by them on 03 November 2019 and to this date I find myself calling daily for updates.

This morning I spoke to Masego who was clueless about the status of my phone and when I asked for someone who can answer me she hang up the phone.

Can someone please tell me what is happening with my device?

Helpful (0)

Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

12 Mar 2020, 13:22

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply12 Mar 2020, 13:22

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team