OH
Oscar H

1 reviews | Active since May 2016

19 Oct 2017, 19:41

PATHETIC SERVICE !!!

I HAVE BEEN WITY FINRITE FOR A NUMBER OF YEARS. NEVER THE LESS LAST YEAR MY PHONE WAS ****** I PAID THE ACCESS AND FINRITE PAID OUT FOR WHAT MY PHONE WAS WORTH AT THE TIME HOWEVER FINRITE CONTINUED CHARGING FOR LOST PHONE AS WELL AS THE NEW ONE I TOOK IT UP WITH Kelebohile on 17-08-2018 AS WELL AS WITH Nomkucule Mehmo on 3-10-2017 AT THE CALL CENTRE WHEN I NOTICED I AM PAYING FOR 2 CELLPHONE INSURANCES AND UP UNTIL NOW MY MATTER HASN'T BEEN RESOLVED I AM BEYOND UPSET AND INTEND GOING WITH ANOTHER INSURANCE COMPANY IF IT DOES NOT GET SORTED ASAP A WHOLE "R1080 WAS CHARGED TO MY ACCOUNT FOR A CELLPHONE THAT WAS GONE!!!"

Carol Hendricks ********** 879

0
Replies (3)
OH
Oscar H's update19 Oct 2017, 19:52
Reviewer Update
I HAVE BEEN WITH FINRITE FOR A NUMBER OF YEARS. NEVER THE LESS LAST YEAR MY PHONE WAS ****** I PAID THE EXCESS AND FINRITE PAID OUT FOR WHAT MY PHONE WAS WORTH AT THE TIME HOWEVER FINRITE CONTINUED CHARGING FOR THE LOST PHONE AS WELL AS THE NEW ONE I TOOK IT UP WITH Kelebohile on 17-08-2017 AS WELL AS WITH Nomkucule Mehmo on 3-10-2017 AT THE CALL CENTRE WHEN I NOTICED I AM PAYING FOR 2 CELLPHONE INSURANCES AND UP UNTIL NOW MY MATTER HASN'T BEEN RESOLVED I AM BEYOND UPSET AND INTEND GOING WITH ANOTHER INSURANCE COMPANY IF IT DOES NOT GET SORTED ASAP A WHOLE "R1080 WAS CHARGED TO MY ACCOUNT FOR A CELLPHONE THAT WAS GONE!!!" Carol Hendricks ********** 879
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply21 Nov 2017, 10:24
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply21 Nov 2017, 10:25
Official

Good day Miss Hendricks

kindly note cell phone insurance was cancelled.

Regards

Finrite