Pathetic Service

<p>I claimed with Finrite on 18 November and up to this day iI am being sent fom pillar to post.</p> <p>On the 18th Nov i sent them an email as my phone needs to be repaired. 2 weeks down the line, no feedback. i had to sit 30 minutes on the phone before they could answer , and when they do, their lines are pathetic. The agent told me that they would pcollect my phone on 9 December. Up to this day no one gave feedback.</p> <p> </p> <p>Today I had to pick up the phone wait 30 minutes before they answer and they tell me a different story.</p> <p> </p> <p>Really 3 weeks for them to collect, actually they even havent attempted.</p> <p> </p> <p>Yet they know how to take my money???????</p>