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raeesa A

1 reviews | Active since Aug 2012

03 Nov 2015, 15:15

PATHETIC SERVICE!!!!!1

I had 4 encounters with them over the past month and all 4 encounters I was given different information , contradicting information. I have been **** to.... I have been put on hold because I requested to speak to management. <br> <br> I would like you to provide me with the call recordings for each time that I called. I would have called from the number ***<br> <br> Your agents do not know what they are doing there and they are playing with people's money and time. Absolutely disgusting service. You have costed me time and money and I want to be reimbursed!!!!!<br> <br> I have logged 2 complaints on Hello Peter and I will continue to log complaints until I reach the ombudsman<br> <br> I HAVE BEEN PUT ON HOLD FOR 25 MINUTES.... WHO DO U THINK IS GOING TO PAY THAT PHONE BILL... <br> <br> I WANT MY 700 BACK IN MY ACCOUNT BY TOMORROW.!!!!!!<br> <br> THEY CONTRADIC EACH OTHER AS WELL AS THE INFORMATION THEY HAVE ON THE CELL C WEBSITE VS WHAT THEY HAVE. <br> <br> BLADY RIDUCULOUS!!!!

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply06 Nov 2015, 16:52
Official
Hello raeesa1402,


Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite