Pathetic frustrating customer services

Highly disgusted an disappointed from the services recieved from finrite cellphone edgars insurance. I was awaiting a call for weeks for a replacement device, i then recieved a call which i missed as i have a newborn baby to attend to. I have called them back numerous times to which i have been told they are going to call u as u on the list. Highly ****ed off an annoyed as i have made 10 calls an no feedbac