PATHETIC Customer Service from Finrite Telkom Insurance.

AGAIN !!!!

Customer Service completely disrespectful and hung up after finding the call difficult to resolve I assume.

Completely ridiculous customer service!!

I Urge anyone to listen to my call records with FINRITE Telkom. Pathetic. All the agents are THE SAME it seems.

One agent was helpful but she is all of a sudden nowhere to be found.

I've been given options - only to be told later that the options are no longer available but 1 option is which is different to the 4 options i've initially been given.

Galaxy A51 was the only option I was given when I was called from a number "***" - I did not prepare for that so i said i will rather call back after I have already made up my mind with the 4 options.

These guys do not know what they are doing - They are irresponsible and suck at taking accountability on their actions. Hide behind a phone.

I said I will check The Galaxy A51 first before confirming as I am not fami**** with the phone - I've done exactly that only to find out this is not an option when I called back.

What's worse is that I have been hung'up on THREE times by 3 different agents after placing me on hold. What a waste of my tiiiiime !!!

NEVER Will I recommend Finrite Telkom to anyone on the face of this earth.