NF
Nita F
1 reviews | Active since Jul 2019
31 Jul 2019, 15:14
Overbilling
A month ago I lost my phone and I claimed from Telkom Finrite, they gave me a list to choose from and I realized that the list they provided is for people who are paying R151. I’ve been paying R194 since February 2017, when I told them about it they just said I was overcharged by the store. I had to ask them myself to escalate it the matter, they told me the store is responsible they will ask the manager to escalate. I’ve been waiting for a month now with no proper response they just say they will get back to me but a month has passed without any direction and I’ve been calling twice a week
Can someone please help
Helpful (0)
Replies (4)0
Replies (4)
Finrite Administrators (no longer in business)'s replyOfficial
31 Jul 2019, 15:33 Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Best regards,
Finrite Administrators (no longer in business)'s reply31 Jul 2019, 15:33
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Best regards,
NF
Nita F's updateReviewer Update
31 Jul 2019, 15:34Thank you, I hope we can change this review to a 5 star
NF
Nita F's update31 Jul 2019, 15:34
Reviewer Update
Thank you, I hope we can change this review to a 5 star
NF
Nita F's updateReviewer Update
26 Aug 2019, 08:15its been a month now still waiting for your update. This company is just something else
NF
Nita F's update26 Aug 2019, 08:15
Reviewer Update
its been a month now still waiting for your update. This company is just something else
NF
Nita F's updateReviewer Update
09 Jan 2020, 10:40These people are not professional at all! Still waiting for them they haven’t refunded me my money. I DO NOT RECOMMEND USING THEM AS A PROVIDER PLEASE STAY AWAY !!
NF
Nita F's update09 Jan 2020, 10:40
Reviewer Update
These people are not professional at all! Still waiting for them they haven’t refunded me my money. I DO NOT RECOMMEND USING THEM AS A PROVIDER PLEASE STAY AWAY !!