O/10 service. Make that -10.

I would not reccomend that anyone join this insurance. Their communication is non existent. Their agents are rude and require training on customer service. It took them close to a month to fix my phone and it still was p10 standards. My phone was fixed using cheap Huawei parts. The battery overheats and the display quality looks terrible. (The colour is not HD quality). I dont even want my phone back. I want all my premiums and excess back. I have cancelled my insurance with Finrite and will leave Telkom. Please do not insure with Finrite. Telkom confirmed using the imei number that they had my phone and Finrite had no idea were my phone was.