VK
Vukani K
1 reviews | Active since Jul 2020
01 Dec 2020, 08:25
Not getting any assistance with Finrite TFG insurance
IN*** -
Thank you for submitting your documents. Please note this is a no-reply mailbox.
Your documents have been received and will be processed. If you have submitted documents for a Device Insurance Claim, feedback regarding your claim will be provided by our Claims Call Centre.
Should you have a policy or any other Device Insurance Claims related query, or would like to follow up on an outstanding claim, please contact our Claims Call Centre directly on ***.”
Foshini Group are not processing my device clain
Helpful (0)
Replies (2)0
Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
01 Dec 2020, 14:39 Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
We will be providing you with feedback shortly.
Finrite Administrators (no longer in business)'s reply01 Dec 2020, 14:39
Official
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
We will be providing you with feedback shortly.
VK
Vukani K's updateReviewer Update
02 Dec 2020, 09:31Someone from head office contacted me and I was then able to send my affidavit and claim form to them, they managed to quickly approve my claim and I went to the Hi Store in Gateway Durban to collect my device but they did not have stock of the Xiaomi Redmi Note 9 S which is what I wanted. But I am happy to be on a working phone. Resolved in 2 days. Thank You please help assist the other customers that are complaining about the service.
VK
Vukani K's update02 Dec 2020, 09:31
Reviewer Update
Someone from head office contacted me and I was then able to send my affidavit and claim form to them, they managed to quickly approve my claim and I went to the Hi Store in Gateway Durban to collect my device but they did not have stock of the Xiaomi Redmi Note 9 S which is what I wanted. But I am happy to be on a working phone. Resolved in 2 days. Thank You please help assist the other customers that are complaining about the service.