IN
ISHMAEL N
1 reviews | Active since Jan 2013
11 Mar 2020, 13:27
No service
Good day i submitted my claim last year November even today I don't have my phone, End January I called and told my claim has been approved I have to pay excess R1239.85 which I paid and forwarded the proof of payment . I must wait a call from courier company for delivery address, no one called me, last Friday I called and spend +20 minutes on the call and told system went off line after holding so long. Today I called and advised to forward telkom invoice which I did I can't wait anymore I want my phone , very frustrated.
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Replies (1)
Finrite Administrators (no longer in business)'s replyOfficial
12 Mar 2020, 13:19Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply12 Mar 2020, 13:19
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team