TS
Thokozile S
1 reviews | Active since Jul 2012
10 May 2019, 10:43
No one willing to assist me with the progress of my claim.
I submitted a claim and each time I call I'm being told my profile isn't showing whereas my ackermans statement is reflecting the cellphone insurance. I always have to waste airtime to call and follow up and I was asked to email after providing them with an IMEI number but seemingly when I followed up on the claim no one can see anything. What am I supposed to do? I just don't know anymore.
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Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
10 May 2019, 10:56Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
We will be providing you with feedback shortly.
Finrite Administrators (no longer in business)'s reply10 May 2019, 10:56
Official
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
We will be providing you with feedback shortly.
TS
Thokozile S's updateReviewer Update
30 May 2019, 09:21Up until now. I have never heard anything. I have just called today and still no one is picking up anything. And the number they have for me there *** which has never been my number. What am I supposed to do to get this sorted, meanwhile the instalmdnt for the cellphone has to be paid. What the hell should I do, I'm asked to send documents, I sent those then nothing is done.
TS
Thokozile S's update30 May 2019, 09:21
Reviewer Update
Up until now. I have never heard anything. I have just called today and still no one is picking up anything. And the number they have for me there *** which has never been my number. What am I supposed to do to get this sorted, meanwhile the instalmdnt for the cellphone has to be paid. What the hell should I do, I'm asked to send documents, I sent those then nothing is done.