No feedback, poor customer service

<p>I am very upset about the service i received form Finrite, I have 3 blackberry’s Z3 which I insured with Finrite as per my emails below I also phoned in when this was done in 2015.</p> <p>my one phone got ****** so I blocked the phone, I phone Finrite confirming that this phone was insured and the lady says yes its insured that’s two weeks ago, so I have been struggling for 3 days to find out what’s going on just to find out this phone wasn’t insured......... WHAT THE HELL I don’t understand what’s going one.</p> <p>today the lady I spoke to says your number has been used last on the 21 Nov 2016 really this phone was blocked two weeks ago......</p> <p> I am very disappointed and believe me I will take this feather.......</p> <p>Sent: 23 October 2015 01:37 PM<br /> To: Gerrit Visser<br /> Cc: ********** /> Subject: update my insurance / CSPOL ********** </p> <p>Dear Gerrit</p> <p>I need to insure my 3rd phone, can you assist with this. </p> <p>PERSONAL CONTACT DETAILS :</p> <p>Name and Surname: Jackie Cole</p> <p>Cell C Contracted Cell phone Number:</p> <p>Phone : ********** 829</p> <p>IMEI: ********** ********** 2</p>