NO DELIVERY AND NO COMMUNICATION

Finrite Insurance Administrators, You really know how to **** people off. I want my phone, I paid the access fee and was told my claim has been processed and the phone will be delivered. <br> <br> I am calling your offices now and Kristel put me on hold for 19 minutes and I ended up putting the phone down and calling again. I had to speak to Hlengiwe, whom also put me on hold for minutes and had to ask to speak to her senior, who introduced himself as William...<br> <br> What ****es me off is that no one communicates with me, I am not taken from this consultant to the other, this is really not impressing. I have to spend an hour on the phone trying to sort out this, why are they called ADMINISTRATORS if they dont know how to do administration work, why are we paying you FINRITE.???<br> <br> I am now awaiting for his call, since he promised to call me back. Should this not happen I am going to report this un professionalism to the ombudsman as this is insane, I have been dealing with you since November 2014 and you still don't know how to do their jobs.<br>