MM
Melissa M

1 reviews | Active since Jul 2015

17 Dec 2019, 14:00

No claim lodged or processed because they have been offline since 06/12/2019

I lodged a claim with Finrite, a whole week going on to two weeks they are off line, yet they are very quick to debit our accounts for their premium. This is really not acceptable. Every time I lodge a claim with you guys I have to end up taking this route as though I like using this platform.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply18 Dec 2019, 08:25
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team