TM
Tshepang M

1 reviews | Active since Sept 2019

11 Nov 2020, 14:57

NO CALLING

Ever since I took this insurance with Game on my cellphone, it's a nightmare! After submitting a claim you are the one who calls and do follow-up, THEY WILL NEVER CALL YOU! This is my third claim and I must say, I regret it every second. I call them almost everyday to know my status. I sent them relevant documents they wanted, but They don't call. It's time this insurance take their clients too seriously.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply11 Nov 2020, 16:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team