NS
Nokukhanya S

1 reviews | Active since Mar 2015

05 Mar 2015, 19:05

No Call No Show

On the 14th of Feb 2015 my Blackberry Z10 was damaged , I then phone Finrite Insurance the next day and informed them of the incident , I was then advised to send a claim form copy of my ID & paid an access fee of R150 at Absa I scanned & emailed all these documents on the 23 Feb 2015 &I was advised a courier will come collect my phone , I gave them my work address for collection , till today no one has phoned me or came to collect my phone it's now going for two weeks , I have phoned the call centre more then 3 times and every time I'm being given the run around . CAN SOMEONE FROM FINRITE COLLECT MY PHONE SEND IT IN FOR REPAIRS ASAP

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply10 Apr 2015, 14:43
Official
Hello kvsithole,

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite