RE
Ruth E

1 reviews | Active since Jan 2013

02 Nov 2020, 14:44

Nightmare Insurance

I have had a policy with you for almost 10 years which has been paid religiously and when I want to claim you always find reasons not to pay-out. Why do you'll offer insurance if it has no insurance? I cannot blacklist a wifi tablet, how do you reject my claim because I cant do this?? This seems to be a huge ****. Very disapointing after I have done everything you've asked me to do.

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply03 Nov 2020, 11:21
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team
RE
Ruth E's update04 Nov 2020, 09:45
Reviewer Update
Dear Finrite,
You have breached my agreement with Hollard due to your *********** staff. Please pull call recordings from the number I have provided you and give feedback asap.