Never respond

<p>I am really disappointed in the service I got. At first i received great assistance from their consultant Samantha then after that i received terrible service. I joined a Jet/hollard cellphone insurance my account was meant to be deducted on the 1st February but they did not and my cellphone got ****** on 17th February. i contacted finrite and asked why my account was not dedudcted they said the account number they had is incorrect which was the fault of the guy who assisted me at jet because i handed over my capitec account to him which contains my account number, i then sent them my correct account details they were meant to deduct on 1st march they also sent me all the documents i need to fill in. i did that and sent the documents no one cared to respond to me notifying me if the are documents outstanding or what and my account was not deducted again and this is causing an inconvience to me. I am really disappointed</p>