Never Insuring with this company again.

Lodged a claim with finrite since my phone was ****** in March. I had to constantly call them back with my own airtime. Eventually 3 weeks back they sent an sms saying my claim has been approved I must pay excess fee which will reflect in 48 hours.

I paid the amount, even sent them an email with proof of payment. No one has acknowledged anything and to date I do not have a phone.

Their call centre agents are not professional at all, the phone gets dropped while you are talking when you are the one who called and had to hold on the line 20 - 30 minutes before the call gets answered.