NEVER insure with Finrite / Vodacom Insurance

IF you every need to claim for a ****** phone, DO NOT INSURE VIA FINRITE

When, even If they respond to your requests, they delay the process so long that you will eventually give up and just replace the damn phone yourself

I have submitted a claim, but every time, after waiting very long for responses there is always another step, another document, another number they need. They didnt even update my device details from my previous request! If they can just give you all the requirements the 1st time it will make life easier.

My phone was ****** in March, and I still don't have the claim sorted.

Please be aware - They are not there to assist you, just to bill you Vodacom - PLease wake up, you are going to loose customers