SM
Sibongile M

1 reviews | Active since Sept 2020

30 Sept 2020, 18:14

Need to involve lawyers, poor service.

Worst experience ever. My father had been struggling with this provider via Edcon, who are as useless. Took my phone in for repairs and after paying an excess fee, all of a a sudden they not responding, not answering calls and by the way, it seems the phone has been lost as they can’t locate it. Edgar’s is blaming them, they are balm on Edgar’s and it’s a mess. THINK IT TIME WE INVOLVE LAWYERS because there is not hope based on the reviews we seeing. I wouldn’t not recommend this provider or even buying or paying insurance via Edcon group as they also take no accountability while debiting monthly fees... it’s disgusting.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply01 Oct 2020, 08:37
Official
Dear Customer,

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.Regards,Finrite Customer Experience Team