1 reviews | Active since Aug 2018
MOST POOR SERVICE AND NO RESPONSE
From: Queen Ramuthelo (Santam) ********** Sent: Friday, September 7, 2018 12:57 To: Finrite Complaints Subject: RE: (POOR SERVICE) CASH INSURANCE - ID ********** 409081 Good day, If it is not one problem with this claim it’s the other. I have not received the phone to date. I have not received a call from the delivery company. People keep on calling me from Finrite to tell me that the delivery company cannot get through to me but funny enough they are calling me on the same number. I am really besides myself with the service I have received from this company. I NEED THE PHONE DELIVERED TODAY! I AM WAITING FOR THIS CALL THEY ARE APPRARENTLY BUSY MAKING. For such a lousy amount, imagine if I had insured a higher amount. The only person that managed to give me good service is Lindiwe, if it wasn’t for her the claim would probably still not been processed.
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
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Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
