***** and *****s!!!!

I am more than upset. I am ****ED!

The review I wrote below was written a whole month ago. And after they had contacted me for the address of delivery it's 3 weeks later and I still haven't received ANYTHING!

These insurance companies think they are working with illiterate people who think they do not know what their rights are. Why do I have to pay now and this would be MONTH 4 for a device and it's insurance that I no longer have???? Stop ripping people off man. This is utter *******ion. I am so angry. And stop with the lies that the matter will be resolved because YOU KEEP ON LYING!! If I don't receive my cellphone by tomorrow, 9 March 2020 then I am taking legal action. I've had enough of this nonsense.

(See below for first initial complaint on 10 Feb) I am writing this review while being more than just upset. I made a claim in December already and it's 2 months later without a phone. This will be the 3rd month that I'm paying for a device as well as insurance for something I don't even have. I am utterly disgusted with the way finrite handles things. I was told that because I had a Note 9 my excess fee would be R1000 and upon receiving the sms 2 months later, I get told that it's R1729 where I then went to make the payment immediately as I am lost without my cellphone. I have made that payment 7 days ago already and still no communication from their side. As long as they can continue taking your money they don't have any sentiment about how you are struggling without a device that they promise so nicely to insure and offer prompt services. I am sick of insurance companies taking people for a ride. As long as they can feed off you, they are happy. I wouldn't recommend anyone to EVER take out insurance with Telkom finrite.