Learn to do your work properly!!!!!!!!!!!!!

I have never ever in my life experience such pathetic and inhuman service in my life. My son passed away in 2018 and I put a claim through at Ackermans they advise me what documents was needed and I sent it through.They then advise that I need to fill out a claim form which they took weeks to send to me and I did that. I was advise everything is in order. A fee weeks later I was told I need to send an affidavit as proof that that was my child and page 3 of 3 of the BI form. I told them that they must just leave it cause this is becoming more work then what it is worth. They kept on calling and calling asking me to please send through those documents to process the claim I finally gave in and went and got the documents they needed and submitted it. Guess what they ****** call me today and tell me sorry ma’am your claim was not successful due to it still being in the waiting period at that time. How the hell did someone not pick this up before making me jump through all this ****** hoops constantly bringing up the reminder of my son death to come and give me a sorry!!!!! This might just be business for you guys but you ****ing with peoples life’s and well being

I don’t care about the money!!! You guys must learn to do your ****** jobs properly!!!!!!!