INSURANCE CLAIM - CALLS NOT ATTENDED

<p>Hi I'm Anita I've got an insurance policy with C surance and my phone was ******. I have followed all claim procedures and the claim was approved. I paid the excess but everytime when I call their call center, "they are experincing a high call Volume" since 10am in the morning. This is disgusting and annoying. They never to busy to deduct their premiums every month but when its time for them to actually do their job they are failing and as a result I am reconsidering keeping my policy with them. THEY ARE SO UNRELIABLE.</p>