Insurance Claim

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Kopano L

I made a claim in October 2019 and was asked to pay the excess fee which I did. It is now coming to the end of January 2020 and I still don't have a phone. I have sent countless emails to no replies, tried to contact finrite through their call centre and I was put on hold for hours. The service from Finrite is atrocious to say the least, it's been close to three months now and I still haven't had a response from them.

Helpful (0)

Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

21 Jan 2020, 15:04

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply21 Jan 2020, 15:04

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team