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Palesa M

1 reviews | Active since Nov 2017

14 Mar 2019, 10:02

Insurance Cancellation

Hi , i took out insurance at TFG store which is under Finrite . Now i want to cancel my insurance some Rachel lady from reception asked me who my Service Provider is and i said Vodacom and without hearing anything or getting more info from me she then transferred me to Vodacom . I never dealt with Vodacom to begin with , they dont debit me but finrite , now they are giving me a run around . Their service is so poor .

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply14 Mar 2019, 10:04
Official
Dear Customer,
Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team