INSURANCE

<p>I took out a contract with Telkom in March for a Samsung J7 prime, and also opted to add insurance to cover lost, ****** and damage as well I added insuarnec on the last day I had chance to, the lady at the Telkom store in town did it in such a hurry she did not explain the term and conditions and I never signed any paper work, I then lost my phone while on lunch and i called to make a claim, first of all the service is extremely slow and also I will now be charged a penality for R1200.00 as I had made claim before six months of having insurance, my argument is that I was never explained this at point of sale and there is no signature on any of the insurance agreement. I have stressed about this with Telkom and Finrite as their insurance is a third party I have asked to speak to manager and I am still awaiting on it I am sitting without a phone and I am still paying. I am ****ed at Telkom advsior at the store and the finrite administrators advisors.</p>