Incorrect billing

<p>I'm still dealing with one issue since January. I insured my phone but I'm getting billed for 2 phones. I contacted Finrite about this as instructed by Telkom Mobile which I took the insurance through. Finrite confirms that I have one phone insured which costs R197 a month but my bills comes as R345 for 2 devices.<br />Finrite keeps saying they escalated the matter and sent emails to Telkom to correct it, Telkom tells me they can't correct it as they don't deal with insurance but only provide me with the invoice, on the other hand Finrite also keeps saying they only administrate the insurance and not the billing - so they can't correct it.<br />I keep going back and forth like that every month, I don't know what to do any more. It's more annoying that it's evident on both sides I insured one phone for R197 but I get billed R345 for an extra nonexistent phone. Telkom says contact Finrite (cos they handle everything insurance), Finrite says Telkom, which takes me back.</p>