AM
Ayanda M

1 reviews | Active since Aug 2020

07 Aug 2020, 16:34

*********** and **********

On the 02nd June 2020 I put in a claim via Fochini Glen through Finrite as underwriters, it was approved but the excess was not correct according to their policy schedule and queried it , spoke to Walter, Mahlohonolo, Dino, they all escalated the query to their supervisor Justin who is very *********** in his position and doesn't know his product and policy wording , he escalated it to Sharlene Sober accessor consultant who gave the Foshini manager a run around with no solution until to date. Finrite insurance company should be closed down because their are a ********** , dishonest company who are just debating clients and knowing that they will not pay their claims. I hope the shareholders of Finrite read all their reviews which are terrible!

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply08 Sept 2020, 11:40
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team