SK
Siyanda K

1 reviews | Active since Jul 2018

20 Dec 2019, 10:08

*********** and Bad service from Finrite

I'm sure this is the third review I'm writing about Finrite. I've spoken to numerous people, from consultants to head of Operations Natasha to complaints department I spoke to Lethlogonolo like no one is budgin. I've paid R1500 for excess for the phone since August still haven't received anything. They always say we'll get back to you before end of busines.

Good day

We hereby acknowledge the receipt of the complaint and have investigated the matter accordingly, an update will be provided to you before close of business today as per our telephone conversation.

Herewith the complaint reference number:33990

Letlhogonolo Gaethuse| Customer Experience Agent Finrite Administrators (Pty) Ltd

Constantia View Office Estate | Block3 | Hogsback Ave | Quellerina | Randburg | 1709 P O Box 22524 | Helderkruin | 1733 t +***4 | f +***1 | *** | www.finrite.co.za

This is the email I received 2 days ago, it's been 2 days still nothing. I give up on Finrite and their ridiculous service.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply20 Dec 2019, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team