WN
Werner N

1 reviews | Active since Feb 2013

17 May 2016, 07:22

Incompatant company.

<p>Sent my phone in for repair. I took me a month just to get a hold of the right person. They never call back after numerous complaints to the team leaders becouse the management either has a meeting or are out for the weekend etc. Got my phone back with a repaired screen and back cover but did not swich on. My delivery note said send new handset to store but I received my old phone. Had to take the phone in to a local repair shop and they were disgusted with the standard of work done on the phone back cover and screen was not properly fitted and as a result of that even with a protective glass and cover the screen and back cover broke once again. I spent about a total of 200min on the phone with the staff but had no joy. </p>

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply17 May 2016, 07:27
Official
Please be advised that we have received your complaint, and we are currently investigating the matter. We will be providing you with feedback shortly. Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on *** Kind regards Finrite