ID
Innocesia D

1 reviews | Active since Nov 2016

29 Nov 2016, 15:01

IM HIGHLY DISSAPOINTED AND UNHAPPY WITH THE SERVICE THEY HAVE RENDERED

<p> </p> <p> </p> <p>I have made a claim last week at edgars germiston store, they told me the claim will only take 4 days but ever since then i havent recieved any feed back, when i called yesterday they told me that edgars has faxed the claims to finerite therefore i must contact u guys, when i called finerite i was put on hold for 45 minutes then finally somebody answered my call, as soon as i laid my complain she told me since well it is the cash insurance she cant help me because the system is offline when i tried to get her name i was put onhold again just because i wanted to speak to her superior, im so disappointed wit the service i recieved you dont attend to our quiry bt comes month end u will be then first persons to deduct money from my account</p>

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply01 Dec 2016, 10:47
Official

Hello Peter.

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite