******* Finrite

What is disturbing is that Finrite replaced me with a phone that is damaged which they are planning to fix instead of giving me a proper functioning normal new phone. The law guarantees that should one receive damaged goods they have every right according to the Consumer Act to be replaced with a new same product. I am deeply concerned if management at Finrite is informed about the consumer rights of South Africa nor are they really concerned about their customers of which I highly doubt so. It is a waste of time to have constantly write to Hello Peter in order for an organization like Finrite to take you seriously.

I really think that Finrite should close their business as firstly the do now comply with the law in relation to the rights, they take their time to deliver what they should replace and we as customers must constantly write complaints about factors that don't require common sense. This is now going to be the second month that i am sitting without a phone and while their managers are able to take selfies and send/receive texts.