I have been waiting Three months for a cellphone replacement :(

<p>I have never experienced such service. I have calleed countless times, Send many emails to the team leader , complaints devision and have not been helped. Last friday I ws told the phone would be delivered on This past Monday. It's Friday. I have emailed : ********** ********** ********** ********** <p>What is going on over there??? </p> <p> </p> <p>Leilane emailed back after a month. Her last email send Friday 25/11/16 as per below. Its just not right to take peoples money every month but then provide such horrrible service. </p> <p> </p> <p>"Good Day Ms Booysen</p> <p> </p> <p>Please note order was sent on the 21.11.2016, delivery will take place within 3 to 5 business days.</p> <p> </p> <p> </p> <p>Kind regards</p> <p> </p> <p>Leilane Ferris| Call Centre Agent | Representative Under Supervision</p> <p>Finrite Administrators (Pty) Ltd</p> <p>Property Park | 389c Ontdekkers Rd | Florida | 1709</p> <p>P O Box 22524 | Helderkruin | 1733</p> <p>t +27 11 ********** | f +27 86 ********** |</p> ********** |</p>