I cancelled the policy. I was advised it had been done. To my surprise they are debiting from my account.

I had requested that my finrite insurance to be cancelled, I spoke to

Andile Mkhwa****

***:46 and i was told cancellation it's 30 day. And I had no problem with that.

And then I called and spoke to

Kelly Walters on the 11 08 2017 I was asked to send an invoice, so that a refund can be processed and nothing transpired.

On the 16 08 2017 at 16:15 spoke to Andile Mkhwa**** I was assured that it has been cancelled.

I called again on the 15 09 2017 spoke to Andile he advised that he will escalate this matter to "billing dept". Turn around time is 2 weeks. To my surprise Finrite is still debiting from my account. Basically i am charged for somthing that I don't possess anymore.