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Makgotso M

1 reviews | Active since Oct 2020

20 Oct 2020, 12:32

I am fed up with Finrite Edcon Insurance

Hi.

I reported a ****** phone to Finrite Edcon group on the 29th of September 2020 and submitted a claim with one of their agents. They said they will send the outcome in 3 days but I have not received any communication from them ever since. They do not respond to emails. I am not happy with their service at all, why pay for a service that is useless. I currently dont have a phone and my business is suffering. I have been paying insurance every month without fail so this is not right.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply21 Oct 2020, 08:45
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team