HOW PATHETIC!!!!

I have app**** for my cellphone to be insured on the 22nd of April. I spoke to a Finrite staff member Luyonda and as i recall the conversation we had, he said that i will have my documents via email sent to me within the next 48 hours. Now, i called Finrite late February to get my cellphone insured and the same was said to me, that i will receive an email with all necessary documentation regarding my insurance, and up until today, i have received nothing. So that's why i took the chance again calling now in April to insure my phone, but yet it seems like this one is going the same way as the request in February. I have given out my banking details for crying out loud!!!! You guys seriously NEED to wake up there, or better yet, get a new job! Finrite needs to employ people who really want to assist us and go the extra mile.<br> I have been reading the comments, and guys, its disgusting what image you put on Finrite. 90% of it is all negative! Read the comments and complaints and do something about it!<br> If i have not received all the necessary documents that entails my insurance, i will definitley be using another insurance company.<br> I am so disgusted and disappointed by the service i got.